Question 1

How do you ensure leads are qualified?

Accepted Answer

We use a three-layer qualification process: ICP match using firmographic and technographic data; BANT checks (Budget, Authority, Need, Timeline); and email and role validation through multiple data sources.

Question 2

How do you identify decision-makers?

Accepted Answer

We filter by seniority (Director and above), validate titles against industry-standard role hierarchies, and confirm responsibilities through LinkedIn and direct research, so you reach buyers, not gatekeepers.

Question 3

How do you prevent duplicates and outdated leads?

Accepted Answer

Real-time CRM sync, real-time email verification, and de-duplication across email, company, and name variations.

Question 4

How many booked calls can I expect per month?

Accepted Answer

A guaranteed minimum of 10 booked calls per month with qualified decision-makers; most clients see 30–45 once optimised.

Question 5

What's the show rate for booked calls?

Accepted Answer

70–80% on average, achieved through reminders, value framing, and re-engagement of no-shows.

Question 6

How many leads do you process monthly, and can you scale?

Accepted Answer

Typically 2,000 raw leads per month at start, scaling to 5,000+ within two weeks while maintaining quality.

Question 7

What reports will we receive?

Accepted Answer

Weekly funnel breakdowns and a detailed end-of-month performance summary, customisable to your KPIs.

Question 8

How do you track leads through to calls?

Accepted Answer

Full-funnel tracking via CRM stages and dashboards, from initial contact through call completion.

Question 9

How do you ensure ROI?

Accepted Answer

Guaranteed minimum calls, ICP-only delivery, and a Month 2 scaling strategy that typically lifts call volume 50–100%.